Ordering
Delivery, Payment and LPO
We deliver microscopes to all 47 counties in 1 to 3 business days, with same-day delivery in Nairobi for orders before noon. Pay by M-Pesa, bank transfer, cash on delivery in Nairobi, or LPO. Every order comes with a KRA-compliant VAT invoice and a 1-year warranty.
Delivery
| Where | Delivery time | Fee |
|---|---|---|
| Nairobi, order before noon | Same day | Free for the Olympus CX23. Other orders confirmed on WhatsApp |
| Nairobi, order after noon | Next business day | As above |
| Mombasa, Kisumu, Nakuru, Eldoret and all other counties | 1 to 3 business days | Confirmed on WhatsApp before you pay |
Payment
- M-Pesa: we share payment details when we confirm your order.
- Bank transfer: for schools, hospitals and companies.
- Cash on delivery: available in Nairobi.
- LPO: for government schools, hospitals and county departments.
How LPO orders work
- Ask for a quotation on WhatsApp or by email to info@microscopeskenya.co.ke.
- Raise your LPO against our quotation and send it to us.
- We deliver with a delivery note and a KRA-compliant VAT invoice.
- Your institution pays according to the LPO terms.
Warranty and support
Every microscope has a 1-year warranty against manufacturing defects. The Olympus CX23 warranty covers parts and labour. The student monocular warranty covers parts. Setup help and technical support are on WhatsApp and phone at 0791 371 374.
Delivery and payment questions
How long does microscope delivery take in Kenya?
1 to 3 business days to all 47 counties. Same-day delivery is available in Nairobi for orders confirmed before noon.
Is delivery free?
Delivery is free in Nairobi for the Olympus CX23. For other orders and counties, we confirm the delivery fee on WhatsApp before you pay.
Can I pay on delivery?
Yes, cash on delivery is available in Nairobi. Outside Nairobi, pay by M-Pesa or bank transfer, or send an LPO if you are a government institution.
What does the warranty cover?
Every microscope has a 1-year warranty against manufacturing defects. The Olympus CX23 warranty covers parts and labour. The student monocular warranty covers parts.
Place your order
Send your model, quantity and delivery town. We confirm the total and delivery date.